Surety Bonds are a three-party contract. You, the Principal are the purchaser of the Bond. The Obligee who needs the service or work is the one asking you to purchase the Bond. The Insurance company or Surety backs this Contract financially. You pay a small percentage of the Bond amount as a yearly premium to the bonding company to compensate the Surety for the risk. The Surety provides a guarantee to the Obligee for the performance of your work. Surety Bonds and Insurance are different. Insurance policies protect you or your business as bonds protect the interests of the general public, your customers, and government authorities.
I love working with everyone here. Our underwriters have been fantastic and are so willing to help and figure out solutions if there are problems. I love that if my underwriter doesn’t know the answer to a question nothing is made up—she finds the answer.
My wife and I want to express our thanks and gratitude for your work on our claim. The claim was handled with great care and sensitivity. Your agent deserves a commendation for your great team work. It made a terrible time in our lives go smoothly and quickly.
I wanted to take a moment and tell you what a fantastic employee you have. She treated me with the up most professionalism and was a calming voice that alleviated my stress during a stressful situation. She is an absolute pleasure to work with.